For online customers, our Returns Policy also applies; however please note the following terms and conditions:
If, for any reason, what you’ve purchased is not suitable we are happy to offer you a refund (or exchange in-store only)
You must return any items within 14 days of receiving your order.
We can only accept returns if items are unused and in their original condition with labels/tickets attached.
You cannot return custom items that were built to your requirements.
For in-store returns, you must show your order confirmation email, which acts as your tax invoice.
Do you ship internationally?
Tyreman M/C does not ship Internationally.
Do you ship within Australia?
Shipping within Australia will vary depending on the product ordered. Please contact us if you need a more precise time frame.
How long will it take for my order to arrive?
For domestic delivery, you should receive your order within 5-7 working days of shipping. We will contact you when your order is shipped. If your order has not arrived within the allotted time, please contact us with your details. A signature is not required for delivery, in most cases couriers utilised have the ‘Authority to Leave’ parcels unattended if no one is home.
How much will postage and packaging cost?
Shipping is calculated on checkout based on your location.
If there is a problem with my order, who do I contact?
If there is a problem with your order, please contact us via our Contact page.
How important is maintaining the correct tyre pressure?
Very! Tyre pressure is one of the most important maintenance tasks you should perform before every ride. Although the carcass and overall structure of the tyre has a significant effect on the overall performance of the tyre, for it to function properly you must have sufficient air pressure in the tyre.
We recommend that you check your air pressure before every ride, especially when carrying a load. Every 4 psi of air lost in the tyre translates to approximately 25 to 30 kilogram reduction in load carrying capacity. For example, if your tyre pressure is 34 psi, instead of a recommended 41 psi, you would need to take 55 to 65 kilograms of load off of the motorcycle. Never exceed the maximum load capacity that is stamped on the sidewall of the tyre at the recommended air pressure.
Another reason proper air pressure is so important is to ensure proper handling of the motorcycle. Never over-inflate a tyre, as over-inflation of a tyre may reduce the contact patch. Likewise, under-inflation generates uneven contact pressure and support. Both conditions negatively affect the handling and stability of the motorcycle.
What type of sidewall protectants or cleaners can I use on my tyres?
We recommend that you only use a mild soap solution to clean your sidewalls and whitewalls. Then rinse with plain water.
When choosing replacement tyres, what is the best method of selecting the right size and type of tyres for my motorcycle?
We recommend that you first consult the owner’s manual for your motorcycle to find the original size of the front and rear tyres. Once you know the sizes, it is imperative that you only purchase tyres of the same size recommended in the owner’s manual.